We DO NOT rent, sell or exchange your name
to third-party companies for marketing purposes. We do provide your
information to reputable organizations that help us to fulfill your order.
For example, we use companies to verify and process credit card
transactions, to deliver packages, to schedule and perform product
installations and to administer service programs. We will NEVER share
information with others to help us analyze sales data,
maintain our records, or provide other
services for Sunshine Industries.
We may, however, be required to disclose
your personal information to third parties
if necessary to comply with applicable laws,
subpoenas or court orders.
Information needed to make a purchase: When you
make a purchase, we ask for your name, address, phone number, email address
and other information necessary to fulfill and track your order. For
purposes of billing, you will need to provide your credit card type, number,
expiration date and billing address for the card. If your order is to be
shipped, we also need the name, address and phone number of the intended
This site has security measures in place to
protect the loss, misuse and alteration of
the information under our control. All
credit card information entered on our order
form is sent to us via SSL using CGI email.
We have never had a client's financial
information lost or stolen. In the event
that your financial information is stolen
during transmission, your credit card issuer
will not hold you liable for anything over
All information transmitted through Mural Superstore is stored on our secure server.
We use Secure Sockets Layer (SSL)
technology, which is the electronic commerce
standard for securing information as it
travels over the Internet. SSL technology is
designed to encrypt your information,
preventing an unauthorized party from
viewing and downloading your information.
Your web browser should display a web
address with an "https" prefix, indicating
that the SSL technology is operating when
using certain portions of our website, such
as the Checkout and Shopping Cart features.
All murals are shipped in protective packaging to protect them from damage.
Murals are closely inspected for defects at the manufacturing facility and
carefully packaged in a rugged tube for shipping. Please inspect package before
opening. Check to be sure that the image and item # on the package matches the
item ordered. If you receive the wrong item, do not open the package, call
customer service immediately and we will
ship a replacement. If package is damaged, do not open, call
customer service immediately. No returns or damage claims will be accepted after
30 days. Items damaged during shipping will be replaced as soon as UPS has
completed their investigation and the damaged item(s) has been returned to us.
Damaged or defective merchandise will be replaced with the same item when
available. Before installing, inspect your mural once
more for damage or color/size irregularities. Returns will not be accepted
once paste has been applied. If instructions were not with your mural please
call customer service and we will provide them to you. Returns will be accepted when returned in original
condition and unopened. Buyer pays return shipping charges except in the
case of defective merchandise. No returns will be accepted
without obtaining a return code from customer service. To obtain a return
authorization please call customer service. Refused deliveries will be
charged a restocking fee. If returned for any reason other than defective
product, an 18% restocking fee will be applied to cover handling and bank
processing fees. You may cancel your order any time prior to shipping
The images on this site are published
exactly as the manufacturer intended. Due to differences in operating
systems and monitor resolution some varying of color is normal and is
consistent with all images displayed on the Internet. The actual color of
the mural you receive may vary slightly from the image that is displayed on
your system. No image has been altered.
The materials (texts, images, illustrations
etc.) and the information contained in this
web site are copyright protected by national
and international intellectual property law
and may not be distributed, modified,
reproduced in whole or in part without
permission of the respective copyright holders.
Any infringement of intellectual property
rights is a violation of national and
international law, against which legal
action will be taken.